FOR IMMEDIATE RELEASE
New Service Offering Aims to Expedite the Claims Process for Homeowners
Navigating Storm Damage Claims
SHELBY TOWNSHIP, Mich. – Oct. 8, 2024 – Lighthouse Exteriors, a family-owned home improvement business serving metro Detroit since 2004, announces the addition of insurance claims services to assist customers facing needed home repairs due to storm damage. The new division will be an extension of Lighthouse Exteriors, which specializes in roofing, concrete and siding, employing a team of seasoned insurance professionals experienced in insurance claim requirements and policies.
Lighthouse Exteriors made the decision to include the new service offering in response to the volume of residential storm damage insurance claims the company services which sometimes delayed homeowners’ ability to contract repairs. The insurance agents will advocate on behalf of the policy holder and work with their insurance companies. According to the Insurance Information Institute annual study into the causes of home insurance losses, almost 98% of home insurance claims are for property damage. In fact, the study cites about one in 35 insured homes has a property damage claim related to wind or hail which comprises over 40% of overall storm related claims.
“We saw a gap in the home improvement industry where customers were challenged and frustrated navigating their insurance claims while trying to contract immediate repairs at the same time and saw a solution to help streamline that process for them,” said Martino Montalto, owner, Lighthouse Exteriors. “Our insurance professionals are well-versed in expediting claims, helping to maximize the claim for homeowners, and act as a trusted liaison between our customers and their insurance companies.”
To accommodate the new insurance division, Lighthouse Exteriors recently opened a second location at 54999 Shelby Rd. in Shelby Twp. In total, there will be a staff of seven to 10 people, combining new hires and relocated employees from sales, special projects departments, and former insurance adjusters available to answer customers’ questions. For more information, visit www.lighthouseexteriors.com.
About Lighthouse Exteriors
Established in 2004 (formerly Complete Concrete Services and Martino Home Improvements), the family-owned home improvement company transitioned to Lighthouse Exteriors in 2023 to reflect its commitment to guiding homeowners through their home improvement journey, just as a lighthouse guides ships to safe harbors. We specialize in roofing, concrete, and siding services, mastering each discipline with the precision and attention to detail that our clients deserve. With a culture entrenched in professionalism, integrity, and a relentless pursuit of excellence, we believe in not only enhancing the physical aesthetics and functionality of your home but also in being your trusted guide and partner throughout the process.
